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Our managed service offering is supplying our core services together with tailored services to meet the demands and requirements of our customers to help them with skill and resource shortages within their business.
The services we offer can range from supplying a specialist Cisco engineer (CCIE) or a Microsoft certified engineer to your business on a monthly basis to help design and deliver a specific project to rolling out multi-site desktop and telephone installations. Other Managed services include ICT department moves between floors or buildings, telephony or ICT deployment, network and site equipment audits and consultancy based project planning and implementation. A dedicated Project manager will ensure that the managed services we offer are delivered on time, to your requirements and most importantly on budget.
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Our engineers are fully trained and certified by market leading vendors such as Cisco, HP, Ruckus and Extreme and will provide a full network maintenance service. Working with our maintenance partners we are able to provide full UK coverage.
For over 20 years Excel’s ethos has been to deliver excellent support, Installation and maintenance services.
Core to our support services is our flexibility to provide bespoke support with mixed SLA’s on flexible contract terms and dates on singe or multiple sites. Please contact us to discuss your requirements in more detail.
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Are you a telephony or computer hardware re-seller looking to expand the range of services you offer to your clients to improve customer retention and offer a “one stop solution”. All of our network cabling, electrical installations, network switch and router installations, Wireless surveys and installation together with our managed and maintenance services can be “re-branded” as your own.
Our account managers and Project managers can attend your customer meetings and sites as a member of your company and add value to your current offering. This is a proven method and we have been delivering a range of partner service for over 20 years to many of the largest manufacturers and supplies in the industry.
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